My Dutch Three Visit Experience
Some of you may have taken the time read the article on the Dutch Three Visit Rule which is linked on my home page. Well recently I had to go through the task of acquiring travel insurance and fell prey to the required three contact syndrome - via the telephone. As part of my health insurance, which Shell has made arrangements with a local service provider I am covered for some aspects that would ordinarily be included in standard travel insurance. This means that I am able to have my sunglasses replaced or compensated for lost luggage at a reduced rate. Better make the most of the perks whilst I can.
To get an understanding of what the levels of coverage were I rang Silver Cross to request that their product information be sent to me (in Dutch as you would expect). The very efficient operator took down all my details and promised to send me the information that day. Well three days later the information had not arrived and I was flying to Vienna the next day. I rang the insurance company to follow up and was told that there was no one in the trave section who would be able to help me and they would be more than happy to call back at a later time that day.